PMP認(rèn)證考試練習(xí)題（八）（中英文）

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1. In person-to-person communication, messages are sent on verbal levels and nonverbal levels simultaneously. Lf nonverbal cues and the spoken message are incongruous, the flow of communication is hindered. Nonverbal communication can involve the use of---
Physical attributes
Aesthetic attributes
Signs
Symbols
All the above

在面對面交流中,信息同時以語言和非語言的形式傳遞.若非語言暗示與所說的信息不相符,交流發(fā)生障礙.非語言溝通包括運(yùn)用___
形體特征
美學(xué)特征
標(biāo)記
符號
以上全部

2. Which of the following tools or techniques are used in the information distribution process?
Communication management plan, project plan, and information distribution system
Information distribution system, information retrieval system, and performance reports
Communication skills, information retrieval system, and information distribution system
Communication skills, work results, and status reports
Performance reviews, performance reports, and project plan

以下哪種工具或技術(shù)被運(yùn)用于信息發(fā)布過程?
溝通管理計劃，項(xiàng)目計劃和信息發(fā)布系統(tǒng)
信息發(fā)送系統(tǒng),信息挽救系統(tǒng)和執(zhí)行情況報告
溝通技巧，信息挽救系統(tǒng)和信息發(fā)送系統(tǒng)
溝通技巧，工作結(jié)果和狀態(tài)報告
執(zhí)行情況評審，執(zhí)行情況報告和項(xiàng)目計劃.

3. In dealing with the customer, the project manager should----
Disclose information only at regular intervals to maintain consistency
Strive to develop a friendly, honest, and open relationship
Be honest to the extent that the project organization is protected from litigation
Try to maximize profits by encouraging scope creep
Do whatever it takes to satisfy the customer and win additional business

對待客戶項(xiàng)目經(jīng)理應(yīng)該___
有規(guī)律的透露信息以維持連續(xù)性.
努力營造友善的,誠實(shí)的,開放的關(guān)系.
誠信,使項(xiàng)目組織免于被訴訟
鼓勵范圍擴(kuò)展以贏得最大利潤.
盡可能滿足客戶需求以贏取更多的生意.

4. When communicating with a people-oriented person, a project manager should---
Stress the uniqueness of the idea or topic at hand
Stress the relationships between his or her proposals and the people concerned
Be precise about the value of the ideas to overall organizational goals
Focus on personnel performance issues first
Describe the ideas using anecdotal evidence to support recommendations

當(dāng)與一個個人導(dǎo)向的人交流時,項(xiàng)目經(jīng)理應(yīng)該__
強(qiáng)調(diào)手頭話題或想法的獨(dú)特性
強(qiáng)調(diào)他或她的建議和人們關(guān)注點(diǎn)之間的關(guān)系
B表達(dá)想法的價值對整體組織目標(biāo)的精確.
首先注重于個人執(zhí)行成績的發(fā)布
描述用軼話的證據(jù)支持其建議的想法.

5. The communication process consists of the following components except---
Communicator
Message
Function
Recipient
Medium

溝通過程不包括以下部分
交流者
信息
功能
接收者
媒體

6. The process of conferring with others to come to terms or reach an agreement is called—
Win-win
Getting to yes
Negotiation
Arbitration
Confrontation

與他人協(xié)商達(dá)成條款或協(xié)議稱為___
雙贏
獲得同意
談判
仲裁
面對面,對質(zhì)

7. What method is used by the project owner/sponsor to give authority to the project manager?
Approve project funding
Communicate the project purpose and value to business management
Develop and distribute the project charter
Commit specific resources from the business community

項(xiàng)目出資方通過那種方式授權(quán)給項(xiàng)目經(jīng)理?
批示項(xiàng)目基金
與公司商業(yè)管理層溝通項(xiàng)目目標(biāo)和價值
制定并發(fā)布項(xiàng)目章程
接受使用商務(wù)團(tuán)體的特定的資源